Most orders are shipped from our European warehouses and typically arrive within 3–10 business days, depending on your location and product availability.

Remote regions and islands may require additional transit time. Delivery estimates will be shown at checkout.

We currently ship to most countries within the European Union, including:

Germany
France
SpainItaly
Poland
Netherlands
Belgium
Austria
Czech Republic

If your country is not listed during checkout, please contact our support team before placing an order.

All KuKirin electric scooters include a 12-month limited warranty covering manufacturing defects in major components such as:

Motor
Controller
Battery
Charger
Display

The warranty does not cover damage caused by accidents, misuse, water ingress, unauthorized modifications, or normal wear and tear.

If your scooter arrives damaged during transport, please contact us within 7 days of delivery and provide photos or videos of the damage.

After verification, we will arrange replacement parts, repair service, or a replacement scooter where applicable.

Yes. We provide genuine replacement parts for most KuKirin models, including:

Tires
Tubes
Brake pads
Chargers
Controllers
Displays
Fenders

If you need a specific part, please contact our support team with your scooter model and order number.